Namecrane has carved out a reputation in the web hosting landscape as a provider that delivers high-performance services at remarkably affordable prices. Evolving from its previous identity, BuyShared, the company has maintained a loyal customer base thanks to its consistent service quality and exceptional value. This review examines its offerings, performance, and customer support to help you decide if it’s the right hosting solution for your needs.
Namecrane Hosting Plans and Features
Namecrane provides a range of hosting solutions designed to cater to different needs, from simple blogs to large e-commerce stores and resellers.
-
cPanel Shared Hosting: Ideal for individuals and small businesses, these plans are a cost-effective way to get online. The Shared 50G plan, for instance, starts at just $3.00 monthly and includes 50GB of NVMe storage, 1.5 CPU cores, and 3GB of DDR5 RAM, with the ability to host unlimited websites . Namecrane coupon
-
Crates (Semi-Dedicated Hosting): For larger projects, Crates offer VPS-like resources without the management hassle. Starting at $15.00 monthly, these plans provide dedicated CPU cores, RAM, and substantial NVMe storage, making them suitable for high-traffic websites and agencies .
-
Budget Reseller Hosting: Namecrane offers both DirectAdmin and cPanel reseller options. A key advantage of the DirectAdmin plans is that they come with unlimited user accounts, allowing you to resell hosting without per-account fees. The DirectAdmin Reseller 50G plan starts at an affordable $4.00 per month .
-
CraneMail Email Hosting: A more recent addition to their services, CraneMail provides dedicated email hosting with features like SpamExperts anti-spam filtering. It has been praised for its excellent value, with one reviewer noting they got three years of service for only $20 .
A standout feature across all plans is the high-performance hardware. Namecrane uses Ryzen CPUs, DDR5 memory, and enterprise NVMe SSDs to ensure fast server speeds and reliability . Every plan also includes powerful features like the LiteSpeed web server with LSCache, JetBackup, and a free Blesta billing platform license, which are often premium add-ons with other hosts .
Performance and Reliability
Customer reviews consistently highlight excellent performance and uptime.
-
Fast and Reliable: Users report that their websites load quickly and experience smooth performance, attributing this to the solid hardware infrastructure .
-
Strong Uptime: Many customers note reliable network uptime, with one reviewer stating it has been “100% until now” .
While the service is generally stable, some users have reported occasional technical hiccups, such as non-clean shutdowns of MariaDB. However, these instances appear to be the exception rather than the norm, and the support team is quick to address them .
Customer Support Analysis
Namecrane’s customer support is frequently cited as a major strength.
-
Quick and Helpful: The support team is described as fast, knowledgeable, and dedicated. Multiple reviewers mention ticket response times of less than five minutes, with support staff providing clear, actionable solutions .
-
Proactive Problem-Solving: The company receives praise for its commitment to customer satisfaction and its proactive approach to resolving issues .
Pros and Cons
Pros
-
Excellent Value for Money: Competitive pricing with premium features often included for free .
-
High-Performance Hardware: Modern infrastructure ensures fast and reliable service .
-
Responsive Support: Quick and effective customer support .
-
Feature-Rich Plans: LiteSpeed, LSCache, and backups are standard .
Cons
-
Occasional Minor Issues: Some users report sporadic database issues, though these are promptly fixed .
-
Support Availability: One user noted that support, while fast, is limited to working hours .
Final Verdict
Namecrane successfully delivers on its promise of providing fast, reliable, and affordable web hosting. With its robust hardware, feature-packed plans, and a responsive support team, it presents a compelling option for everyone from beginners to seasoned resellers.
While no service is perfect, Namecrane’s overwhelming positive feedback suggests that it manages its infrastructure and customer relationships effectively. If you are looking for high-value hosting that punches well above its weight, NameCrane is undoubtedly a provider worth considering.
